Terms of Service

1. Acceptance of Terms

By creating an account or using RentNumber, you agree to be bound by these Terms of Service. If you do not agree, do not use our platform.

2. Service Description

RentNumber provides temporary and long-term virtual phone number rental services for SMS verification purposes. Numbers are sourced from third-party providers and availability is not guaranteed.

3. Account Responsibilities

• You must provide accurate information when registering
• You are responsible for maintaining the security of your account
• You must be at least 18 years old to use our services
• One account per person — duplicate accounts may be suspended

4. Acceptable Use

You agree NOT to use our services for:

• Any illegal activities or fraud
• Harassment, spam, or abuse of any kind
• Circumventing bans or restrictions on other platforms
• Any activity that violates the laws of your jurisdiction

5. Payments & Wallet

• All deposits are non-refundable unless required by law
• Wallet balance can only be used for services on our platform
• We reserve the right to adjust pricing at any time
• Prices are displayed in Nigerian Naira (NGN)

6. Refund Policy

• Short-term rentals: automatic refund if no SMS is received before expiry
• Long-term rentals: refund only if no messages were received, subject to provider policy
• Cancelled numbers with received SMS are not eligible for refund
• Deposit refunds are handled case-by-case via support tickets

7. Service Availability

We strive for 99% uptime but do not guarantee uninterrupted service. Number availability depends on third-party providers and may vary by country and service. We are not liable for failed verifications due to provider issues.

8. Account Suspension

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or abuse our platform. Remaining wallet balance may be forfeited in cases of fraud.

9. Limitation of Liability

RentNumber is provided "as is" without warranty. We are not liable for indirect, incidental, or consequential damages arising from your use of our services. Our total liability is limited to the amount you paid for the specific service in question.

10. Changes to Terms

We may modify these terms at any time. Continued use after changes constitutes acceptance. Major changes will be announced via email or platform notification.

11. Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved through the appropriate courts in Nigeria.

12. Contact

For questions about these terms, contact us at support@rentnumber.net or via our contact page.